jili63 Privacy Policy – How Your Personal Data Is Collected and Protected

When you register on jili63, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, and mobile number. We also collect a valid government-issued ID to verify your identity in compliance with Philippine regulations and responsible gaming requirements. During your use of the platform — whether you are placing bets, playing live casino games, or joining a bingo session — we record transaction data such as deposit amounts, withdrawal requests, game history, and session timestamps. Technical data is also collected automatically, including your device type, operating system, browser version, IP address, and general location data derived from your connection. This technical information helps us detect suspicious activity, prevent fraud, and ensure the platform performs correctly on your device. If you contact our support team, we retain records of that communication to help resolve your query and improve our service. All data collection is carried out in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines.

The personal data we collect is used primarily to operate and maintain your jili63 account, process your deposits and withdrawals in Philippine pesos (PHP), and verify your identity before any significant transaction is completed. We use your contact details to send you important account notifications — such as login alerts, transaction confirmations, and updates to our platform policies — and we may send you promotional communications if you have opted in to receive them. Your gaming activity data is used internally to monitor for signs of problem gambling and to fulfil our obligations under responsible gaming guidelines; if patterns of concern are identified, our team may reach out to offer support. Technical and usage data helps our development team identify bugs, optimise page load times, and improve the overall mobile experience for Filipino players. We do not sell your personal data to third parties, and we do not share it with advertisers or marketing networks outside of jili63. Data may be shared with regulated payment processors and identity verification providers solely to complete the services you have requested. Any third party that receives your data is contractually required to handle it securely and only for the specified purpose.

jili63 uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, ensuring that your login credentials and payment details are protected in transit. Our servers are hosted in secure data centres with restricted physical and digital access, and we conduct regular security reviews to identify and address potential vulnerabilities. Passwords are stored in hashed form and are never accessible in plain text — not even to our internal team. We also implement session timeout controls and two-factor authentication options to reduce the risk of unauthorised account access. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jili63 account and to log out after each session, especially on shared devices. If you suspect that your account has been compromised, please contact our support team immediately so we can take prompt action.

As a registered player based in the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012. You have the right to access the personal information we hold about you and to request a copy of that data in a readable format. If any of your details are inaccurate or out of date, you have the right to request a correction, and we will update our records promptly upon verification. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any legal or regulatory retention obligations we must fulfil. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to our support team using the contact details provided on this page. We aim to respond to all data-related requests within a reasonable timeframe and in accordance with applicable law.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulatory obligations, including anti-money laundering record-keeping requirements. When your account is closed, we will securely delete or anonymise your personal data once the mandatory retention period has elapsed. Like most online platforms, jili63 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and gather anonymised analytics about how the platform is used. Essential cookies are necessary for the platform to function correctly and cannot be disabled; optional analytics cookies can be managed through your browser settings. We do not use cookies to serve third-party advertisements or to track your activity across other websites. For detailed guidance on managing cookies in your browser, refer to your browser's help documentation. If you have questions about our data retention practices or cookie usage, our FAQ page provides additional information.